Gracenote support

video

TV, movie, and studio content providers

To reach our Content teams for general information about how to submit, update, or verify your TV schedules, movie showtimes, or studio data, use the following email address:
TV schedules and related metadata changes/updates:
gnsourcing.video@nielsen.com
Movie Showtimes: gn.timesnowshowing@nielsen.com
Studio System: studiosystemupdates@nielsen.com

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Gracenote Help Center

Visit the Gracenote Help Center to find important support and developer resources, as well as contact customer support. Gracenote Customers can sign in or sign up for a password to access the Help Center.

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Consumers

If you have an issue with your Powered by Gracenote product or service, please contact the maker or service provider. The product or service is managed by the makers or service providers, therefore Gracenote cannot comment on details of their products or their implementation of Gracenote data. They will work with Gracenote to resolve your issue.

Client Portal

Visit our client portal to find important information support and learning resources.

Support resources

Audio/music support

Automotive and music delivery

Sports support

Video support

Inclusion Analytics

Studio System

Contact us

Gracenote Video

Client Portal

Visit our client portal to find important information support and learning resources.

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